YOUR ROLES ARE:
-Print 2 timelines (one for your MDV folder and one for the green room wall)
-Pick up suitcase(s) and gear from storage (address and codes are on the main homepage)
-Arrive on-site (Contact on-site contact upon arrival via the contact info listed on the call sheet)
-Find green room and set out costumes neatly & hang up your printed timeline
-Meet talent in green room and make sure everyone has eyes on all their garments and accessories
-Build gear if-applicable / speak with bar staff, venue staff, DJ as needed (Sound check if applicable)
-15 minute polishing is your MAIN moment to quality-check (talent must be fully ready at this time and you are making any last minute adjustments). Please be picky.
-Keep track of timeline and make sure everyone is perfectly on-time to start their sets (allow time for walking from green room, approx 5 min). Be visible to client before talent set begins.
-Take photo and video content (within reason). We don’t want to be too distracting, but a few clips are much appreciated. Please create a folder and upload them here.
-Re-pack costumes - note any repairs that we need to make so that you can email notes later - and put any sweaty items in the teal laundry bag provided
-Return suitcases and gear to storage between 7am-9pm (can be the following day if-needed). Open suitcase and remove laundry bag and open it so garments can breathe.
**** Contact booking department if there were any issues with the client, venue, or talent. The sooner we have this info the better.
Energetically to talent - your goal is to motivate the talent to get into character, polish their looks and keep them looking perfect, explain their motives (be friendly, directionals, explain desserts, etc)
Energetically to client/planner - your goal is to present our polished organized product and keep our client/planner stress-free.
Timeline
The call sheet timeline is STRICT and start/end times are firm unless the client asks for a 5 min stall, etc. This is VERY important with our corporate clients.
Performance set times may be shifted forward or back slightly if the event timeline is running early or late and is explicitly asked by the planner/client. Please communicate this gracefully to the talent and thank them for their flexibility.
Speak directly to the planner and make sure they understand that they have a few options :1) We can allow for UP TO 30 MIN lag but not longer.
2) IF it’s a longer lag we will need to shorten the set and/or head out.
3) OR if they are insistent about a 30+ lag we will have to charge a fee or we will reject this request. This moves it to the booking department. If you are in this situation and have any questions please contact the booking department while you are on-site. Any changes past 30 min will be up to the booking department and the talent. The booking department is in charge of getting a fee from the client and offering a fee to the talent.
Make sure the planner makes the call explicitly. We are giving them their options, not making the call without their knowledge.
Safety
Safety is our number one priority. Talent managers must keep their eyes out for any guests behaving inappropriately. If the talent needs help from a talent manager (for any reason) they will make a peace sign with their fingers and that will be your sign to check in. Remove them from the situation, move them to another area, etc as-needed. If there is a serious security/safety concern please speak with a venue staff member or the planner on site. We reserve the right to leave an event if it becomes unsafe. Before making that call please call the booking department so we can handle it together.
Transportation
Tax Write-Off Reminder : You are an independent contractor so your gas money can be logged as a tax write-off as well as parking when a client is not able to validate it.
Parking is validated for some but not all events. This will be noted on your call sheet.
Food
Eat before your event and/or bring a snack. Your energy is a huge part of your booking - so make sure you have fuel.
Vendor meals/snacks are provided at some but not all events. This will be noted on your call sheet. We do not always know what time the meal will be served so make sure to eat before and bring a snack if it's a long gig.
There is NO alcohol or recreational drugs consumption allowed before, during, or after gigs. If event staff or the client offers you alcohol, politely decline.
Talent Feedback On-Site
The BEST way for talent to give feedback is directly to the booking department and they have a clear method to do so and are being encouraged to use the open door policy we have in place. IF you are receiving feedback of any kind from talent on-site (questions, concerns, issues, etc) please make sure they know you are listening AND tell the talent to send a form over via their TALENT RESOURCE PAGE so we can address it. If this is not an immediate issue (safety etc) please encourage them to stay in the moment with the job at hand (keeping the environment positive for the rest of the talent) and let them know we can address it post-event. This creates structure and encourages action and open communication between the talent and the booking department.
**Snow/Weather Clause (Winter Event)
If there is an event cancellation called for by the client due to weather OR if you are unable to make it to your gig due to weather all parties are held harmless for a cancellation (no payment due in this circumstance by client or booking agency and no penalty fee owed by talent).
*By confirming a gig you accept this clause. If you have ANY questions about this please reach out before confirming.
Manager Support : If you ever have questions or concerns please email Fiona directly or set up a quick check-in call here : Schedule A Call. Our door is open and we’re here if you need anything to improve your experience with Maison de V.